Terms of Use

Effective Date: March 26, 2025

1. Acceptance of Terms

By accessing and using the website www.jennaheim.com (the "Website"), owned and operated by Jenna Heim ("we," "us," or "our"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, you are prohibited from using the Website and must discontinue your access immediately.

2. Description of Service

Our website provides information about our products and services including a blog, allows users to create accounts, download free and/or paid digital content, and to purchase coaching series or nature retreat attendance. Jenna Heim is a life coach. The services provided by Jenna Heim focus on personal development and well-being, but are not a substitute for professional mental health services, psychological counseling, or therapy. Jenna Heim is not a licensed therapist or medical professional and the coaching services provided are not intended to diagnose, treat, or cure any psychological or physical condition.

3. User Accounts

Account Creation: If the Website requires you to create an account, you are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately of any unauthorized access to or use of your account.
Accuracy of Information: You represent and warrant that all information you provide to us in connection with your account is accurate, current, and complete.
Account Responsibility: You are solely responsible for all activities that occur under your account.
Account Termination: We reserve the right to suspend or terminate your account at any time, with or without notice, for any reason, including but not limited to a violation of these Terms.

4. User Conduct

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, the Website by any third party. You agree not to:

Use the Website in any way that violates any applicable federal, state, local, or international law or regulation.
Engage in any activity that could damage, disable, overburden, or impair the Website or interfere with any other party's use of the Website.
Attempt to gain unauthorized access to any portion of the Website, other accounts, computer systems, or networks connected to the Website.
Use any robot, spider, or other automated means to access the Website for any purpose without our express written permission.
Transmit any viruses, worms, or other malicious code.
Collect or harvest any information about other users of the Website, including email addresses, without their consent.
Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
Upload, post, transmit, or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable.
Infringe any patent, trademark, trade secret, copyright, or other intellectual property or proprietary rights of any party.
Advertise or offer to sell or buy any goods or services for business purposes, unless specifically allowed by the Website.

5. Intellectual Property

Website Content: The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by us, our licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
Trademarks: The names, logos, product and service names, designs, and slogans displayed on the Website are our trademarks or the trademarks of our affiliates or licensors. You must not use such marks without our prior written permission.
Limited License: We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for your personal, non-commercial use only, in accordance with these Terms.
Restrictions: You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as generally and ordinarily permitted through the Website according to these Terms.

6. No Refunds

There are no refunds on all purchases completed on the Website. This policy is clearly stated before completing any purchase.

7. Website Not Intended for Children

The Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

8. Disclaimer of Warranties

THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR USEFULNESS OF THE INFORMATION PROVIDED ON THE WEBSITE. ANY RELIANCE YOU PLACE ON SUCH INFORMATION IS STRICTLY AT YOUR OWN RISK.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL JENNA HEIM, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES) ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE WEBSITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE WEBSITE SHALL NOT EXCEED THE AMOUNT PAID BY YOU, IF ANY, TO US FOR ACCESSING THE WEBSITE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR $5 USD, WHICHEVER IS LOWER.

10. Indemnification

You agree to indemnify, defend, and hold harmless Jenna Heim, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Website, including, but not limited to, your User Content, any use of the Website's content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Website.

11. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal suit, action, or proceeding arising out of or relating to these Terms or the Website shall be instituted exclusively in the federal or state courts located in Ventura County, California, and you irrevocably submit to the exclusive jurisdiction of such courts.

12. Arbitration

Any dispute or claim arising out of or relating to these Terms, or the breach thereof, shall be settled by arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The place of arbitration shall be Ventura County, California. The language of the arbitration shall be English.

13. Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

14. Waiver and Severability

No waiver by us of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure by us to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

15. Entire Agreement

These Terms constitute the entire agreement between you and Jenna Heim with respect to the Website and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and us.

16. Changes to These Terms

We reserve the right to modify or revise these Terms at any time, and such modifications shall be effective immediately upon posting the updated Terms on the Website. Your continued use of the Website after the posting of revised Terms signifies your acceptance of the changes. It is your responsibility to review these Terms periodically for changes.

17. Contact Us

If you have any questions about these Terms, please contact us at:

Jenna Heim: hello.jennaheim@gmail.com